Privacy Policy

This privacy policy clearly defines the intentions and purpose of the Backoffice Partnership Consulting (We) to collect information from its users (you, the website visitors).

The policy states that the information transmitted between the user and the company is encrypted and a secured gateway is used to transmit the data. It also discloses how we collect, use, and share data.

This policy aims to establish transparency of how and what data we share with our customers.

To stay safe, we prioritise privacy at the highest level possible. We tend to take severe measures to ensure misuse of data and protection of privacy of browsers of our websites.

We use your information whenever you visit our website. By agreeing to this policy, you acknowledge that the information given by you in the mentioned process can be collected and used by us.

Data Which We may collect

In general, we collect information which may include:

Name
Contact Information such as email address and telephone number
Geographic address
Areas of interest
Any other useful information that adds value to our customer surveys or offers.

This data may be used to complete your request. This also serves to play a crucial role in generating prompt suggestions, which we identify as worthy of your attention. We hereby declare that no part of the data collected is given to a third party in any circumstances whatsoever, without your consent.

Why do we collect data?

We collect and store your data entered by you on our site. The data shared through email, telephone, or other communications via our customer service department is also subject to the same condition.

To keep you informed, we declare that the data collected remain anonymous and that we do not share, rent, nor sell this information provided to us.

We may collect your non-personal information, as it helps us to understand your areas of interest. This in turn helps us to improve the user experience of our website.

Our support team might record phone calls to keep a record of the data for any future references. In cases where there is a necessity of compliance with the law, we hold the right to release the information.

We may use your contact details to reach out to you to let you know any update regarding our services, which we deem beneficial to you. It may pertain to changes in the website or about the launch of a new service. This is done so that you do not miss out on any valuable news about the changes in the company.

If you do not wish to get these updates, you can unsubscribe from our mailing services anytime. We never contact you without proper consent.

This, however, does not refrain us from retaining your information for a period that is necessary to fulfil the purposes that are outlined in this privacy policy.

Cookies

A cookie is a small piece of information that requires permission to be placed on your computer. We use cookies to understand your likes and specifically deliver user-specific content. This way we know what you would expect from us. The use of cookies may also enable us to save passwords.

The cookies have a link to your customer number. This number has direct access to your account information. It exempts you from re-entering certain data each time that you visit our website.

The use of cookies does not give us the right to share your personal information with a third party without your prior consent.

Website traffic management

To keep track of and monitor the website traffic, we rely on Google Analytics and HotJar to manage and keep a track of our website traffic. For this, these tools may collect your information anonymously.

The data may include:

The Number of visitors to the site,
The geographical location of visitors
Pages browsed by the visitors.

These data shed light on the ways we get our traffic. It also helps us to understand how a visitor uses the website. This analytics aid in modelling the website design for better customer satisfaction.

User Rights over data privacy

You have certain rights over the data you want to share, to improve the data privacy. Before you share your data with us, you need to know certain rights.

Right to review the information given by you
The right to request changes in the information which may occur due to any errors, outdated information, or unwanted omissions.
Right to unsubscribe from updates
Right to deleting your personal information from our records.

We make sure you have a seamless experience of exercising these rights, without any delay. You will be duly notified when changes are made according to your request.

Privacy Policy Updates

This privacy policy is subjected to change over a period. Therefore, you are requested to visit the website regularly to be updated about the changes in this privacy policy.

Backoffice Partnership Consulting hereby commits that the information shared by the user, whether personal or non-personal, is safe and secure and we make sure that is not accessed by a third party or an unauthorised person/company under any circumstances without prior permission from the user.